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NAV 2009 R2 High availability/redundancy

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Hello,

I recently moved into a company that is using NAV 2009 R2.  It's my first time working with this platform and I'm exploring some expansion/high availability options.  

Our current architecture is that all of our users connect via a RemoteApp to an RDS Gateway server, which hosts the actual NAV application.  The NAV application on that server then talks to a database server that interfaces with an enterprise grade NAS which contains the NAV db and logs.  This seems to work well, and I have no issues with the functionality or performance.  

My concern is that there are two potentially significant single points of failure - the RDS server and the DB server.  We have ~20 users that work in NAV all day every day, as a company we are expanding, and downtime would severely impact our operations.  I've tried searching around this forum and Microsoft's website and I've found a few things, but I'm looking for some personal views/experiences - 

  • What does your company do for high availability/redundancy of your NAV system? 
  • I've seen several mentions that NAV 2009 can't be clustered - how do you load balance, multiple gateways?
  • Do normal SQL2008 HA techniques apply?
  • How do customizations to NAV work in a multiple server environment?

We've reached out to our implementation partner about this as well, but we're trying to expand our knowledge base.  Thanks for any information you can provide.


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